Terms & Conditions

Distance Sales Contract

DISTANCE SALES CONTRACT

It is the Distance Sales Contract in Virtual Environment between TURKU HOME

ARTICLE 1- PARTIES

This distance sales contract covers the rights and obligations of the parties and detailed information about the product to be bought and sold and the purchase and sale transaction and the parties' wills regarding the purchase and sale, in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Law No. 6502 on the Protection of Consumers regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the seller sells to the CONSUMER.

1.1. SELLER INFORMATION:

Title YURTSU TEKSTİL SAN. VE TİC. LTD.ŞTİ  (Hereinafter referred to as the "SELLER")

Address Fatih Mah. 1925 Sk. No: 134/A Pamukkale / DENIZLI

Phone 0 533 814 79 62

E-mail info@turkuhome.com.tr

Trade Registry Number

MERSIS Number

Tax Office SARAYLAR

Tax Number 987 0396 382

1.2. BUYER INFORMATION:

Name Surname or Title X (Hereinafter referred to as “BUYER”)

Address X

Telephone X

E-mail X

PRODUCT CODE PRODUCT NAME BRAND PRICE QTY AMOUNT

X X X X X X

Shipping Fee 0.00 TL

Payment Method

Total Amount to be Paid (VAT Included) X

Article - 2 GENERAL PROVISIONS

2.1 - CONSUMER accepts and declares that he/she is aware of, has read and is informed about the basic characteristics, type, kind, quantity, brand, model, color, tax, sales price and payment method and details regarding delivery of the product subject to the contract specified above and has made the necessary confirmation before this contract is concluded.

2.2 - SELLER shall send the ordered product to the CONSUMER or the person or organization at the address provided by the CONSUMER within thirty days at the latest from the date the order is sent to the CONSUMER. The 30-day period may be extended by a maximum of ten days provided that the CONSUMER is notified in advance in writing or via a continuous data carrier. The above-mentioned shipping fee for the delivery of the product shall be paid by the CONSUMER or shall be collected from the CONSUMER and paid by the SELLER. However, if otherwise determined by the SELLER, the shipping fee shall be paid by the SELLER.

2.3 - SELLER is responsible for the delivery of the contracted product in a sound, complete manner, in accordance with the specifications specified in the order and together with the warranty documents and user manuals, if any.

2.4 - For the delivery of the contractual product to the CONSUMER or the person he/she notifies, the preliminary information document must be signed by the CONSUMER or the person he/she notifies and the sales price must be paid by the CONSUMER. If the product price is not paid for any reason or is canceled in the bank records, the SELLER is deemed to be relieved of the obligation to deliver the product. The order is deemed to have been received with the completion of the payment transaction. 2.5 - If the SELLER cannot deliver the contractual product within the specified time due to force majeure, it is obliged to notify the CONSUMER of the situation. In this case, the CONSUMER may exercise one of the rights to cancel the order in question and/or replace the contractual product with a similar one, if any, and/or postpone the delivery period until the impeding situation is eliminated.

2.6 - If the SELLER detects that the products ordered are not in stock at the warehouse at the time of order approval and afterwards, the SELLER may cancel the shipment of the order to the CONSUMER by giving instructions to the Bank for a refund of the amount paid by the CONSUMER within 7 business days, without giving any reason or justification. In this case, the product price will not be collected from the CONSUMER or if it has been collected, it will be returned and the order will be canceled. In addition, the SELLER will immediately inform the CONSUMER. The CONSUMER declares that instead of the unfulfilled performance, he/she can always order and purchase another product through the same channel, and that he/she does not want another product to be sent to him/her or to be contacted for this reason due to the undelivered product. 2.7 - The SELLER cannot be held responsible for any numerical errors that may occur in product stocks or product prices due to technical reasons. The SELLER reserves the right to withdraw from orders placed in this manner indefinitely. No request can be made from the SELLER in this regard.

2.8 - Special offers, promotions or discounts will be valid until the specified date or until stocks run out. The SELLER has the authority to cancel orders in possible cases such as violation of system rules or system errors regarding special rights such as points and discounts given on the site. No request can be made from the SELLER in this regard.

Article - 3 RIGHT OF WITHDRAWAL:

In distance contracts, the consumer has the right to withdraw from the contract by rejecting/returning the goods within fourteen (14) days from the date of receipt of the goods or the date the goods are delivered to the 3rd person/organization at the address indicated, without giving any reason and without paying any penalty. It is sufficient to notify the SELLER in writing or via a permanent data carrier that the right of withdrawal has been used within this period.

In order to use the right of withdrawal, the SELLER must be notified by fax or e-mail or registered mail that this right has been used within this period and the product must not have been used and damaged within the framework of the provisions of this article.

In case of use of this right, it is mandatory to return the cargo delivery report copy stating that the product delivered to the 3rd person or CONSUMER has been sent to the SELLER and the original sales invoice. Upon receipt of these documents, the SELLER shall immediately initiate proceedings with the relevant bank to have the product price refunded to the CONSUMER's bank account or credit card account within 10 (ten) days from the date of receipt of the notice of withdrawal. The SELLER cannot be held responsible for any delays on the bank's part in the refund of the product price. In the event that the original sales invoice is not sent, the CONSUMER accepts, declares and undertakes to sign the undertaking to be sent to him/her by the SELLER and send it to the SELLER. The cargo cost of the product returned due to the right of withdrawal belongs to the SELLER. This right is only valid with the cargo companies that the SELLER has an agreement with, and the cargo fee belongs to the BUYER in case of return of the product with another cargo company. However, if the quantity of the product is large, a special price has been applied or an agreement is reached between the SELLER and the BUYER, the cargo fee belongs to the BUYER. The right of withdrawal cannot be used for products that cannot be returned due to their nature, personalized products prepared in line with the requests or personal needs of the CONSUMER, single-use products, copyable software and programs, products that deteriorate quickly or have expired. The use of the right of withdrawal for all kinds of software and programs, DVDs, VCDs, CDs and cassettes, computer and stationery consumables (toner, cartridge, ribbon, etc.) and all kinds of cosmetic products is subject to the condition that the packaging of the product is unopened, intact and the product has not been used. The decrease in the value of the goods received or the existence of a reason that makes return impossible does not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the CONSUMER, the CONSUMER must compensate the SELLER for the value of the goods or the decrease in its value. In this case, the CONSUMER accepts that he/she is aware that the price of the goods will not be returned to him/her partially or in full within the scope of compensation.

4. PROVISIONS REGARDING THE PROTECTION OF PERSONAL DATA

4.1. The BUYER accepts, declares and consents that the personal data shared with the SELLER are collected/will be collected, processed/will be processed verbally, automatically or non-automatically, by the SELLER through the website www.varoltekstil.com or through the call center or its suppliers, within the conditions and purposes specified in Articles 5 and 6 of the Law on the Protection of Personal Data, in order to provide the products and services offered by the SELLER and suppliers within the specified legal framework and to ensure that the SELLER and its suppliers fully and correctly fulfill their responsibilities arising from the contract and the law, to ensure the legal and commercial security of the buyer, to customize the products and services offered according to the buyer's taste, habits and needs, and to increase the quality of service offered to the buyer, to determine and implement the SELLER's commercial and business strategies, and to specify human resources policies. 4.2. On the other hand, the BUYER accepts, declares and consents that he/she is aware that his/her personal data collected within the SELLER is/may be shared with the SELLER's business partners, suppliers, SELLER's group companies, legally authorized public institutions and private persons, for the purposes specified in the previous article, under the conditions set forth in Articles 8 and 9 of the Law on the Protection of Personal Data.

4.3. Finally, the BUYER accepts and declares that he/she has the right to learn whether his/her personal data is processed or not and to request information about this, to know/learn the purpose in this regard and with whom his/her data is shared, to make corrections in his/her personal data, and most importantly, to REQUEST THE DELETION OR DESTRUCTION OF HIS/HER PERSONAL DATA (INCLUDING THE SHARED UNITS) and to request compensation for the damages in case he/she suffers damages due to the unlawful processing of his/her personal data, and that he/she knows that his/her request will be finalized within 30 days at the latest IF HE/SHE CONVERTS ALL OF HIS/HER DECLARATORIES AND REQUESTS ONE OF THE COMMUNICATION METHODS WRITTEN IN THIS DOCUMENT.

Article – 5 AUTHORIZED COURT:

In disputes arising from this contract, the Consumer Problems Arbitration Committees within the District Governorship of the CONSUMER or seller's place of residence shall be competent up to the value declared by the Ministry of Industry and Trade in December each year, and the authorized or assigned Denizli Consumer Courts shall be competent for disputes above the said value.

This contract consists of 2 (two) pages and was drawn up on November 1, 2020. With this document, the CONSUMER accepts and confirms in writing in electronic environment that he/she has obtained preliminary information on all matters included in Article 5 of the Regulation on Distance Contracts, and accepts and declares that he/she will be under the obligation to pay if he/she approves the order.